IT Administrator This non-profit organization, located in Watertown, offers a way for genetic material to be transferred to laboratories. In addition, they provide and are dedicated to ensuring that patients get to and from medical appointments, through the use of an innovated platform.They are seeking an IT Administrator to manage all aspects of our organization's corporate computer systems and networks. You will be the primary IT support person. Required Skills & Experience2+ years IT experience Networking (VOIP, VPN, cabling, wireless) Windows Active Directory Windows, OS X / MacOS G Suite / Google Apps Ability to work independently / minimal supervisionWhat You Will Be Doing:Monitor, triage and process help-desk tickets, with support from a helpdesk intern, providing a high-quality user experience for employees and contractors Manage, monitor and improve office networks and servers, VoIP phones and audio-visual systems; ensure that all in-office hardware and systems are secure, reliable and recoverable Proactively identify security vulnerabilities and address them Provide desktop support for MacOS and Windows machines Administer software services such as G Suite and LastPass Manage IT processes such as provisioning and de-provisioning, ensuring compliance and coordination with HR and legal Provide user training Participate in the strategic alignment between IT, business, and software product development, and in setting the company IT policies with emphasis on information security Communicate regularly with executive management on information technology Coordinate with and support IT consultants as neededBenefits & PerksCommuting reimbursement Career development, including tuition reimbursement Flexible schedules, including occasional telecommuting Employee and family medical, dental and vision plans 401(k) Retirement Plan with company match PTO: Vacation, Holidays and Sick Time Flexible Spending Accounts for Medical and Dependent Care Associated topics: equipment, infrastructure, ip, maintenance, satcom, satellite, server, system engineer, system technician, technician
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