The primary objective of the job family is to establish the systems architecture and perform the design and development activities for scalable, high-performing, flexible, and reliable technical solutions using Software Development Life Cycle (SDLC) methodologies. These roles contribute to the success and position the Company to meet its strategic objectives by providing technical solutions that enable the client to successfully maintain business operations automating critical business functions and creating administrative and process efficiencies through technology enhancing existing technologies to increase performance capabilities and meet changing business needs and, ensuring that enterprise data, applications, and services are fully aligned with business and operational goals. Applies knowledge of programming techniques and development technologies to build software components that perform in accordance with the design specifications and architecture standards.EDUCATION (Minimum education required) Bachelor's Degree in computer science, information science, management information systems, or equivalent field Certified Salesforce developer or other Salesforce.com certifications EXPERIENCE (Years of experience) 6+ years of Salesforce Development experience - must have an In-depth understanding of Salesforce.com's Sales Cloud, Service Cloud and Force.com and Lightening product offerings. SKILL REQUIREMENTS (Include interpersonal skills) Fully competent in all core communication skills described for the Developer as a result of detail oriented experience and development activities. Communications are + years of experience, concise, proactive, timely, and appropriate for the settingforum. Proactively provides timely task and project updates to peers, team leadermanager, and others, as appropriate. Uses well-developed communication skills to collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise. Has developed strong working relationships with colleagues. Acts as a technical mentor ? sharing knowledge and expertise with colleagues and playing an active role in developing technical expertise in colleagues. Has developed judgment and analytical skills through experience, proactively asks the relevant questions to clarify work instruction or to analyze an issue. Proactively proposes solutions when escalating issues. Multiple SDLC methodologies, especially SAFe Agile. Flexibility to adapt to any applicable development methodology. Data modeling Significant knowledge of Salesforce platform intricacies Strong understanding of project management and software development lifecycle (SDLC) methodologies using SAFe Agile Associated topics: customer service manager, customer service team manager, gerente de servicio, management experience, manager, review, service manager, supervisor, team manager, telephone
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